Each of Kata's products is supplied with a 5 year limited warranty, however by registering your product, KATA offers lifetime service.
Each KATA product is meticulously handcrafted for durability: KATA's mission is to offer the maximum protection with the most ergonomic, lightweight design possible. We want our products to be more than just a protective covering. We profess smart design, which works with you to help you do your job better!
We use the highest quality materials, buckles and accessories, we have also designed and patented numerous innovations that allow you to carry and operate your equipment with greater ease and efficiency. Details such as bright yellow interiors, uniquely designed buckles, thermoformed shells, patented shoulder straps and trolleys, make it easy to view contents, give quick access and allow optimal weight distribution with freedom of movement when carrying. These are only some of the points, which make our products, better.
ISO-9001KATA complies with the rigorous requirements of ISO-9001. The ISO (International Organization for Standards) is a worldwide federation of national standard committees from 100 countries, which promotes the development of universally recognized quality standards.
In order to receive your free lifetime warranty extension you must first register your product. By registering your product, you accept that KATA is free to send e-mails to your address concerning product updates, special offers, etc. If you wish to be removed from our email list, after the first confirmation e-mail you can ask to be removed and this will not affect your warranty status. We ask that you keep the confirmation e-mail on file as a receipt of your warranty status.
TERMS OF WARRANTY
Kata Vitec I Ltd. ("Kata") warrants its products to be free from defects in materials and workmanship under normal and proper usage and service for a period of five years from the date of purchase. Kata’s obligation under this warranty is limited to replacing or repairing, at Kata’s option, products, or parts determined by Kata to be defective in materials or workmanship. If the product has been superseded, replacement will be made with a current model of the same quality and equivalent function.
All warranty claims must be made in writing, by mail or e-mail, giving full product details and date of purchase. Kata will then issue a return authorization number and provide the address of the authorized service center to return the product. The product must be sent postage pre-paid and include the dated sales receipt as proof of purchase. This warranty is given to the original purchaser of the goods only and cannot be assigned, except with the prior written agreement of Kata.
This warranty does not cover any defects or costs caused by: (1) modification, alteration, repair or service of this product by anyone other than Kata; (2) physical abuse to, overload of, or misuse of, the product or operation thereof in a manner contrary to the accompanying instructions; (3) any use of the product other than that for which it was intended; or (4) shipment of the product to Kata for service.
UNDER NO CIRCUMSTANCES SHALL KATA BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, DAMAGE TO OR LOSS OF EQUIPMENT, LOST PROFITS OR REVENUE, COSTS OF RENTING REPLACEMENTS AND OTHER ADDITIONAL EXPENSES, EVEN IF KATA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
ANY EXPRESS WARRANTY NOT PROVIDED HEREIN, AND ANY REMEDY WHICH, BUT FOR THE WARRANTY CONTAINED HEREIN, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, IS HEREBY EXCLUDED AND DISCLAIMED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM JURISDICTION TO JURISDICTION.